A one-day online course for secondary teachers to gain a greater understanding of what it takes to thrive, the barriers that get in the way, and a range of practical skills to put into action.
Attendance of a one-day online course, and voluntary attendance at two follow-up sessions to reinforce learning. This workshop has supported learners to: - Understand how to build sustainable habits and emotional agility. - Measure their own resilience. - Gain knowledge on stress and how to spot signs (in themselves and others). - Identify practical resilience skills. - Understand how emotions work and how to work with them, rather than against them. -Develop a personal action plan that helps you adapt when facing challenges
Restorative Foundations: Health and Disability
Restorative Foundations: Health and Disability badge image
This micro-credential course covers the theory, values, and principles of restorative practices within the health system context and a Tiriti o Waitangi framework. It considers how restorative practice and hohou te rongo (peacemaking from a Māori worldview) might be applied in a health setting.
Specialised and technical knowledge and skills within a professional context.
By successfully completing the learner can: 1. Critically analyse the systems view of health care harm and how harm is currently responded to within Aotearoa New Zealand. 2. Evaluate the relational values, principles and practices that underpin restorative practice and hohou te rongo. 3. Critically reflect on the potential use of restorative practice and hohou te rongo in your own context. They have completed 50 hours of learning including self-paced online learning, one 2-hour webinar and two 4-hour online workshops. This 5-point (NZQA Level 7) micro credential course has been developed by Te Ngāpara Centre for Restorative Practice, Victoria University of Wellington in partnership with the Health Quality & Safety Commission and the National Collaborative for Restorative Initiatives in Health.
Effective Mentoring Practices for Secondary Teachers in Aotearoa NZ 2022
This micro-credential course builds mentoring capability within the secondary school sector. Participants gain skills and attributes to become effective mentors and gain a university credential that opens up career pathway opportunities.
Advanced technical and/or theoretical knowledge in a discipline or practice, involving a critical understanding of the underpinning key principles
Learners who pass this micro-credential should be able to: - Critically examine different approaches and frameworks of effective mentoring through the lens of an educational leader in Aotearoa - Critically reflect on their experiences of mentoring and their current mentoring practices - Articulate and demonstrate the principles and practices of effective mentoring in their role as an educational leader. Participant has completed 50hrs of learning including a workshop, webinars and self-paced online learning. This micro-credential is NZQA Level 8 and 5 credits.
Restorative Responses: Health and Disability
This micro-credential course develops your knowledge about the factors critical to the success of restorative responses (i.e. restorative practice and hohou te rongo - peacemaking from a Māori worldview). You will understand and have practiced foundational skills, gained an appreciation of cultural safety, learnt how to navigate cross cultural responses and designed a restorative response that is relevant to your own context.
By successfully completing the learner can: 1. Evaluate the factors critical for success of restorative responses. 2. Identify critical aspects of cultural safety and diversity as an authentic Tiriti partner within a restorative response. 3. Design and apply a restorative response within your own professional context. They have completed 50 hours of learning including self-paced online learning, one 2-hour online workshop and an 8-hour/1 day face-to-face workshop. This 5-point (NZQA Level 7) micro credential course has been developed by Te Ngāpara Centre for Restorative Practice, Victoria University of Wellington in partnership with the Health Quality & Safety Commission and the National Collaborative for Restorative Initiatives in Health.
This micro-credential course develops your understanding and application of key cybersecurity concepts to protect your organisation from this rapidly increasing risk.
Broad operational or technical and theoretical knowledge within a specific field of work or study.
By successfully completing the learner can: 1. Describe the key concepts, relevance and importance of the broad field of cybersecurity. 2. Identify legal and cultural constraints and potential opportunities for applying cybersecurity techniques to protection of individual and organisational data. 3. Communicate concepts, methods and mitigations relevant to cyberattacks on individuals and organisations. They have completed 50 hours of self-paced online learning. This 5-point (NZQA Level 5) micro credential is a collaboration between Cisco and Wellington Uni-Professional, a subsidiary of Te Herenga Waka-Victoria University of Wellington. The course is informed by the perspective of industry experts and cybersecurity experts.
An online course for secondary teachers to gain a greater understanding of what it takes to strengthen their resilience, the barriers that get in the way, and a range of practical skills to put into action.
Attendance of an online course - 3 x 2.5hrs sessions. This workshop has supported learners to: - Understand how to build sustainable habits and emotional agility. - Measure their own resilience. - Gain knowledge on stress and how to spot signs (in themselves and others). - Identify practical resilience skills. - Understand how emotions work and how to work with them, rather than against them. -Develop a personal action plan that helps you adapt when facing challenges
Effective Mentoring Practices for Secondary Teachers in Aotearoa NZ
Advanced technical and/or theoretical knowledge in a discipline or practice, involving a critical understanding of the underpinning key principles.
A short course to develop the capability of aspiring women leaders working in secondary school settings.
To achieve a badge for this course, participants must: Attend one face-to-face workshop Attend three 1.5 hour webinars Complete self-paced learning using an online learning portal with supporting resources
Introduction to Digital Accessibility: Delivering inclusive digital content
This micro-credential will focus on developing the theoretical, legislative and practical knowledge of public, private and educational sector employees involved in the design, delivery or support of digital services and environments to public end users in New Zealand.
Specialised technical or theoretical knowledge with depth in one or more fields of work or study.
Learners who pass this micro-credential will be able to: - Recognise the key features, relevance and importance of accessible online information and services - Identify potential opportunities for accessibility improvement of digital information and services. - Communicate concepts, standards and the good practice of accessible design through oral, written and visual methods. This micro-credential is NZQA Level 7 and 5 credits.
For aspiring team leaders, assistant or deputy principals, or teachers wanting to develop capabilities within their current leadership role, this programme provides a closer exploration of the knowledge and skills to effectively lead others.
## Course modules: Mindful leadership Motivating and inspiring Leading with trust ## Topics Include: Strengthening understanding of yourself and others Developing skills to build relationships and grow trust within your team Gaining commitment through the process of influence Participating in conversations to support your team to build their capability Learning to lead high performance teams to develop collective efficacy
This micro-credential aims to build the knowledge and skills to use and manage people’s information in the public sector, as well as act as a privacy advisor in a public sector agency.
Learners who pass this micro-credential will be able to: 1. Describe and discuss what privacy is and have learnt about key New Zealand privacy legislation, considerations and frameworks. 2. Apply privacy practice and principles within a professional context. 3. Apply people-centred privacy within the public service. This micro-credential is NZQA Level 5 and 5 credits.
Professional development programme for New Zealand Parliament, The Office of the Clerk of the House of Representatives - Te Tari o Te Manahautū o Te Whare Māngai in partnership with Kāpuhipuhi - Wellington Uni-Professional.
To achieve a badge for this course, participants must have completed a professional development programme worth 30+ hours of continuing professional education points to upskill in the following areas: • Communication: verbal and nonverbal, including active listening • Conflict Management: difficult conversations, conflict resolution, repairing relationships, providing constructive feedback, managing changing dynamics, problem-solving. • Leadership: Coaching and developing others, ability to influence and negotiate, confidence in leading others, delegation, motivating colleagues, inspiring trust, and managing oneself.
This badge recognises completion of the one-day Machinery of Government course, focused on how New Zealand’s system of government operates in practice. Participants explore the structures, processes, and accountabilities that shape public sector decision making.
7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain the core components of New Zealand’s machinery of government, including constitutional principles and institutional roles. ✔ Describe how ministerial responsibilities and agency functions operate within the public sector system. ✔ Identify how interagency coordination and accountability mechanisms are managed in practice. ✔ Analyse practical examples to understand how government structures influence decision making. ✔ Apply key concepts from the course to structured case discussions and workplace scenarios.
Leadership in the Global Enterprise Experience
This micro-credential develops capability to lead a global virtual team. The programme provides theory, and the experience of leading a cross-cultural team that is developing a social enterprise proposal in the Global Enterprise Experience. This micro-credential is NZQA Level 7 and 12 credits.
Learners who pass this micro-credential should be able to: 1. Effectively lead a global virtual team. 2. Apply creative problem-solving approaches to support team creativity 3. Develop a quality business concept proposal that addresses an SDG using limited capital 4. Effectively communicate in both speech and writing to influence others 5. Coach to foster peer-leadership and innovation
Leadership Coaching in the Global Enterprise Experience
This micro-credential develops capability to apply coaching processes to raise leadership skills and performance in coachees. The programme provides theory, and the experience of coaching team leaders in the Global Enterprise Experience. This micro-credential is NZQA Level 7 and 15 credits.
Learners who pass this micro-credential should be able to: 1. Develop insights into own mindset, leadership, communication, and coaching style 2. Demonstrate knowledge in matching coaching skills theory to the different needs of coachees 3. Apply coaching skills to advance leadership capability 4. Build a group coaching culture
Working Collaboratively and Building Leadership Capability
This micro-credential course focuses on developing the leadership capability of middle leaders working in secondary schools in Aotearoa New Zealand.
Teachers who pass this micro-credential will have learned about : Characteristics of leadership Personal identity as a leader Collective leadership Indigenous leadership frameworks with a focus on Māori & Pasifika leadership Developing leadership in others Personal leadership opportunities Participant has completed 50hrs of learning including a workshop, webinars and self-paced online learning. This micro-credential is NZQA Level 8 and 5 credits.
The New Zealand English Language Training for Officials (NZELTO) Asia programme is part of the New Zealand Ministry of Foreign Affairs and Trade (MFAT) Manaaki Scholarships programme. The overarching goals of the programme are to support sustainable economic development in participating nations through improved use of English for international communication and to facilitate and contribute to enduring cooperation, economic and people-to-people ties between New Zealand and Cambodia, Lao PDR, Indonesia, Mongolia, Timor-Leste, and Viet Nam.
English Language proficiency refers to the capability to use English effectively for communication, including reading, writing, speaking, and understanding with varying levels of complexity and context.
Participants spend 13 weeks in New Zealand studying at the English Language Institute at Victoria University of Wellington and then complete a workplace project once they are back in their home country. They then present their project at a four-day Symposium held in Southeast Asia. At the end of the programme participants should be able to: • Understand and use different patterns and conventions of English. These include turn-taking, cohesive devices and organisational patterns, for written and spoken workplace communication and conveying the course theme. • Demonstrate critical thinking, for example, interpreting, analysing, integrating, and evaluating complex ideas, in different types of written and spoken English. • Demonstrate fluency in using English. For example, giving formal talks, discussing the course theme, and writing emails and reports. • Identify and use a range of vocabulary items and grammatical constructions in both written and spoken workplace communication and related to the course theme. • Identify and use pronunciation features to support meaning and intelligibility around the course theme and in spoken workplace communication. • Demonstrate knowledge, skills, and strategies for improving English independently. • Demonstrate knowledge relevant to the course theme. • Show awareness of cross-cultural differences in professional and social communication. • Demonstrate knowledge of New Zealand’s culture, society, government, and government policies in areas related to the course theme. The programme is delivered by Kāpuhipuhi Wellington Uni‑Professional and the English Language Institute at Te Herenga Waka — Victoria University of Wellington on behalf of the New Zealand Ministry of Foreign Affairs and Trade.
Restorative Foundations: Principles and Applications of Restorative Practice
This micro-credential course explores the principles and perspectives that inform restorative initiatives in different situations and fields.
Learners who are awarded this micro-credential are able to: 1. Identify and evaluate the origins, principles and purposes of Restorative Practice. 2. Evaluate and discuss the design, contemporary debates and uses of Restorative Practice. 3. Critically reflect on, and articulate, the design features, challenges and uses or possible uses of Restorative Practice in their field. This 5-point (NZQA Level 7) micro-credential course has been developed by Te Ngāpara Centre for Restorative Practice, Victoria University of Wellington.
Aspire: Women's Leadership Development Programme
The Aspire Programme recognises the differences for women in their path towards the top table and equips them with the tools to address internal and external barriers.
By successfully completing this programme, the participant has: 1. Increased confidence in who they are as a leader and the value of their contribution. 2. Increased clarity of purpose and intent. 3. Greater influence, impact and profile. 4. Built better relationships with colleagues. 5. Improved well-being and resilience. 6. Enhanced career prospects. The participant completed 30 hours of learning over eight half-day in-person workshops.
Effective leadership is about maximising your strengths to achieve through others. Designed with real life application in mind, these three days will give the theory, practical tools and techniques for success in your leadership journey.
By successfully completing this programme, the participant has learned to: 1. Understand their Leadership: Identify your values, strengths, and goals. 2. Better understand their role as leader within the wider context. 3. Understand teams, motivations, and relationships. 4. Apply leadership theory, tools, and techniques. 5. Practise how to communicate effectively. 6. Develop their personal leadership plan. 7. Enhance their leadership network. The participant completed 22.5 hours of learning over a 3 day in-person programme.
This course offers techniques and skills to unify the body’s message with what you are saying as a leader. It will help build emotional intelligence and offer insights into reactive patterns and limiting assumptions that get in the way of authentic leadership.
By successfully completing this course, the participant learned: 1. The skills that will build leadership presence. 2. How to investigate how emotions affect decision-making. 3. The importance of self-awareness and its relationship to leadership performance. 4. How to develop and articulate a leadership purpose. 5. How to apply the skills learned to a range of leadership exchanges. The participant completed 13 hours of learning over a 2 day in-person course.
Participants will build an understanding of what leadership is required today, identify their authentic leadership style and strengths, and build their confidence as they shift from being a team member into their first formally recognised leadership role.
By successfully completing this course, the participant learned to: 1. Explore what leadership is, identified the attributes of successful leaders and learned how these can be developed. 2. Understand the context for leadership today, and the skills required of leaders to adapt to today’s uncertain environment. 3. Identify their own authentic leadership style, including their core values, purpose and personal brand to build trust as a leader. 4. Uncover and articulated their strengths to build their confidence as the foundation for developing as a leader. 5. Use practical tools and strategies to support their shift from a team member to a leader, including effective communication and influencing others. 6. Recognise the importance of self-care as a leader to sustain energy, well-being and resilience. The participant completed 7.5 hours of learning over a 1 day in-person course.
Leadership in Action - Practical Tools for Leaders
Discover the core principles of leadership excellence through John Adair's renowned Action-Centred Leadership (ACL) model. This practical one-day course provides a comprehensive exploration of leadership theory and practical application, equipping participants with the skills to lead effectively in diverse settings. Building on Adair’s model, this course offers a holistic approach to leadership by balancing the needs of the task, the team, and the individual. Participants will gain a deep understanding of their roles as leaders and learn how to apply tools to make informed decisions, build high-performing teams, and drive results.
By successfully completing this course, the participant learned to: 1. Understand the core principles of the Action-Centred Leadership model and its significance in contemporary leadership. 2. Develop the ability to balance the needs of the task, the team, and the individual, optimizing leadership effectiveness. 3. Acquire practical skills for setting clear objectives, monitoring progress, and achieving organizational goals. 4. Cultivate essential leadership qualities, including effective communication, delegation, and conflict resolution. 5. Enhance team dynamics and foster a culture of collaboration, motivation, and accountability. The participant completed 7.5 hours of learning over a 1 day in-person course.
Strategic Leadership: Vision, Influence, and Impact
This course is designed to empower leaders with the essential skills and mindset needed to drive meaningful change. It will equip senior leaders to make a lasting impact and lead with confidence.
By successfully completing this course, the participant learned to: 1. Develop self-leadership skills for personal growth and effectiveness. 2. Create and communicate a compelling vision for your team or organisation. 3. Build strong rapport and trust with team members and stakeholders. 4. Lead high-performing teams that achieve exceptional results. 5. Master the art of storytelling to inspire and influence others. 6. Embrace a culture of continuous improvement for ongoing leadership development. 7. Translate organisational strategy into actionable plans for strategic impact. The participant completed 22.5 hours of learning over a 3 day in-person course.
10 Behaviours of Successful People Workshop
The workshop covers how “success” is defined in your professional and personal life, the mindset of successful people and strategies for identifying and managing stress.
By successfully completing this course, the participant learned: 1. What success really means to them. 2. How to balance their professional and personal life. 3. How to work less but achieve more. 4. How to improve their productivity. 5. How to be a better team player. 6. How to use some great tools to achieve big things. 7. How to dramatically reduce unwanted stress in their life. 8. How to measure and manage their 10 Behaviours of Success. The participant completed 15 hours of learning over a 2 day in-person workshop.
On this highly interactive and engaging one-day workshop, based on some of the latest research in Positive Psychology and Neuroscience, participants will deepen their understanding of how we deal with challenge and explore strategies to boost their own resilience.
By successfully completing this course, the participant learned: 1. How to work productively with even those most different to them. 2. About the thinking processes that shape our thinking and influence our behaviour. 3. How to build our mental muscle to help us respond rather than react in stressful situations. 5. Five actions to take us from surviving to thriving. The participant completed 7.5 hours of learning over a 1 day in-person course.
This course develops the knowledge, skills and attitudes that prepare professionals to work effectively with people from cultures other than their own, including clients and co-workers.
By successfully completing this course, the participant learned to: 1. Develop the knowledge, skills and attitudes needed to operate in an increasingly multicultural world. 2. Recognise their own cultural lens and how they apply it in everyday life to their cross-cultural interactions. 3. Use real-time activities to test out and extend their cultural competency. The participant completed 7.5 hours of learning over a 1 day in-person course.
This course is designed to help participants engage more effectively with Pacific families and their communities. It offers practical, proven approaches that will contribute to effective interpersonal relationships to improve participants understanding of Pasifika communities, participants' ability to connect with Pacific peoples, and to inform their ability to develop policies and strategies aimed at Pacific communities.
By successfully completing this course, the participant learned to: 1. Appreciate the diversity of Pacific peoples. 2. Appreciate the influence of Pacific peoples socio-economic context. 3. Understand shared Pacific cultural values and motivational drivers. 4. Engage effectively with Pasifika. 5. Identify and apply practical tips and strategies. 6. Work collaboratively with Pasifika to achieve a shared strategic goal. The participant completed 6.5 hours of learning over a 1 day in-person course.
Participants will learn to package, visualise, and communicate information in a way that will make them as useful as possible to target audiences, such as business intelligence, dashboards, infographics, evidence-based policy recommendations, reports and presentations. Participants will compare alternative methods of communicating data insights and create deliverables, such as charts and graphs, tables, and infographics.
By successfully completing this course, the participant learned how to: 1. Identify their target audience and demonstrate an understanding of their needs by selecting insights that are relevant to and actionable by them. 2. Compare alternative ways of communicating data insights and select the most appropriate for the target audience and insight. 3. Create deliverables, such as charts and graphs, tables, and infographics for communicating and visualising the data insights. 4. Evaluate their communication of data insights to identify potential sources of misunderstanding or miscommunication and identify ways to make them even more clear and actionable. The participant completed 12 hours of learning over a 2 day in-person course.
This workshop introduces participants to the design principles and approaches that underpin the creation of an architecture to support successful information systems and environments.
By successfully completing this course, the participant learned how to: 1. Identify steps required for designing a high quality information landscape. 2. Describe the user and management benefits from creating a coherent information architecture. 3. Appreciate the resources and effort required to successfully implement information architecture disciplines. 4. Identify their organisation’s priorities and ways forward. 5. Understand to create an overview of all your organisation’s key content using tried and tested modelling techniques. Understand the activities needed to successfully prepare for and deploy information management systems. 6. Have appreciation of the kinds of semantic tools that support the information lifecycle. The participant completed 15 hours of learning over a 2 day in-person course.
This course introduces participants to the foundational tools and techniques of the profession of project management.
By successfully completing this course, the participant learned to: 1. Understand the practical application of project management principles. 2. Understand key project success factors and typical project pitfalls. 3. Understand dynamic relationships and trade-off decisions between a project's scope, time, cost and quality. 4. Define project outcomes and create a plan for achieving them as well as monitor and report on project progress. 5. Establish realistic project timeframes and budgets and select and build a project team. 6. Identify project risks and mitigate them. The participant completed 7.5 hours of learning over a 1 day in-person course.
This course gives participants comprehensive knowledge of the tools and techniques used in successful project management.
By successfully completing this course, the participant learned: 1. An Introduction to The Profession of Project Management 2. Project Selection Techniques 3. Project Approval and Closure 4. Benefits, Management and Realisation 5. An Introduction to Agile Ways of Working 6. Scope Definition and the Creation of the 7. Work Breakdown Structure (WBS) The participant completed 15 hours of learning over a 2 day in-person course.
Agile Leadership and Delivery Essentials
This course uncovers the history of agile. Participants learn how agile delivery and leadership is different to more traditional approaches.
By successfully completing this course, the participant learned to: 1. Understand the importance of starting with an Agile mindset 2. Translate Agile values and principles into behaviours 3. Appreciate how Agile delivery is different from the traditional waterfall method 4. Understand the difference of Lean, Scrum & Kanban 5. Acknowledge how a different delivery approach needs a different type of leader to be successful. 6. Break down agile myths and misunderstandings. 7. How to bring practical learnings back to their organisation. The participant completed 7.5 hours of learning over a 1 day in-person course.
Behavioural by Design Masterclass badge image
This badge recognises completion of the one-day Behavioural by Design Masterclass course. The course introduces behavioural science concepts and practical approaches for understanding behaviour, designing interventions, and improving decision-making and outcomes.
7 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain key concepts and principles of behavioural science and their application in organisational and policy contexts. ✔ Analyse behavioural drivers, barriers, and decision-making patterns in real-world scenarios. ✔ Apply behavioural frameworks and tools to design and assess practical interventions. ✔ Apply behavioural insights approaches to improve communication, engagement, and decision-making outcomes.
Group Facilitation Skills at Inland Revenue
Professional development programme for Inland Revenue - Te Tari Taaki in partnership with Kāpuhipuhi - Wellington Uni-Professional.
Attendance of a 2 day online course. 12 hours towards Continuing Professional Development (CPD) This course focused on developing participants' skills in facilitating group discussions and meetings. The course covered key aspects of group facilitation, including effective communication, active listening, and conflict resolution. This course has supported learners to: ✔ Use a simple, thorough, and flexible planning process to design meetings that are fit-for-purpose. ✔ Create a positive and inclusive environment for group activities. ✔ Utilize useful tools and strategies to generate active and constructive participation from group members. ✔ Manage group dynamics, conflict, and challenging situations effectively. ✔ Address questions or concerns to facilitate the group's progress towards its outcomes.
This short course focuses on effective team leadership through clear communication, social intelligence, and belief in team abilities. The course covers topics such as Tracom's Style Indicator, problem ownership models, assertiveness, conflict resolution skills, and the Communication Framework.
Attendance of a 2 day in-person course. 15 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Understand the key elements of effective teams and how they contribute to organisational success. ✔ Identify and leverage individual strengths within a team to maximise performance. ✔ Utilize communication strategies to enhance team cohesion and collaboration. ✔ Implement conflict resolution techniques to address issues and maintain team harmony. ✔ Apply effective decision-making processes to achieve team goals. ✔ Develop an action plan to improve team effectiveness within their own organisational context.
Business & Government Writing Essentials: Clear, Concise, Compelling
This short course focuses on essential writing skills for professionals in business and government. The course covers key aspects of business and government writing, including structuring documents, using plain language, and creating persuasive messages.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Write clear, concise, and compelling documents for business and government purposes. ✔ Structure documents effectively to enhance readability and impact. ✔ Use plain language principles to improve the clarity of their writing. ✔ Create persuasive messages that engage and influence their target audience. ✔ Tailor their writing style to different audiences and purposes. ✔ Apply key writing techniques to enhance their overall writing skills for professional contexts.
This short course focuses on developing the skills needed to engage in effective coaching dialogues that support personal and professional growth. The course covers key aspects of coaching, including active listening, asking powerful questions, providing constructive feedback, and fostering a supportive environment.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Engage in effective coaching dialogues that support personal and professional growth. ✔ Use techniques grounded in coaching principles to facilitate conversations. ✔ Demonstrate active listening skills to better understand and support others. ✔ Ask powerful questions that encourage reflection and insight. ✔ Provide constructive feedback in a way that promotes learning and development. ✔ Create a supportive environment conducive to coaching conversations. ✔ Apply coaching skills in various contexts to enhance their coaching practice.
This short course is designed to help participants develop their strategic thinking skills and create effective business strategies. The course covers key aspects of strategic planning, including setting objectives, conducting competitive analysis, and implementing strategic initiatives.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Develop strategic thinking skills to create effective business strategies. ✔ Analyse market trends and identify opportunities for strategic growth. ✔ Create strategic plans that align with organisational goals. ✔ Set objectives and conduct competitive analysis as part of the strategic planning process. ✔ Implement strategic initiatives to achieve business objectives. ✔ Communicate strategic plans effectively to stakeholders. ✔ Ensure the successful implementation of strategic initiatives within their organisations.
This short course is designed to help participants analyse complex problems, identify opportunities for growth, and develop innovative strategies to achieve organisational goals. The course covers key aspects of strategic thinking, including scenario planning, trend analysis, and decision-making techniques.
Attendance of a 1 day in-person course. 8 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Develop their strategic thinking skills and apply them in their professional roles. ✔ Analyse complex problems and identify opportunities for growth. ✔ Develop innovative strategies to achieve organisational goals. ✔ Utilize scenario planning, trend analysis, and decision-making techniques in strategic thinking. ✔ Communicate their strategic ideas effectively and influence others to support their vision.
This short course focuses on developing skills to design and implement effective operating models for organisations. The course covers key concepts such as operating model design principles, process mapping, and performance measurement.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Develop skills to design and implement effective operating models for organisations. ✔ Analyse organisational structures, processes, and systems to improve efficiency and achieve strategic objectives. ✔ Apply operating model design principles, process mapping, and performance measurement concepts. ✔ Align operating models with business strategies. ✔ Manage change effectively to ensure successful implementation of operating models.
This short course focuses on developing essential skills for managing people effectively in the workplace. The course covers practical strategies for building and leading successful teams, as well as best practices for creating a positive work environment.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Develop essential skills for managing people effectively in the workplace. ✔ Understand key concepts in people management, such as communication, motivation, conflict resolution, and performance management. ✔ Implement practical strategies for building and leading successful teams. ✔ Create a positive work environment conducive to high performance. ✔ Address common challenges in people management. ✔ Develop their own management style to suit their organisational context.
This short course is designed as an introduction to the principles and practices of design thinking. The course covers key concepts such as human-centered design, iterative development, and creative problem-solving.
Attendance of a 2 day in-person course. 17 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Understand the principles and practices of design thinking. ✔ Approach problem-solving with a user-centered mindset. ✔ Emphasise empathy, ideation, prototyping, and testing in the problem-solving process. ✔ Apply human-centered design principles to develop innovative solutions. ✔ Use iterative development to refine ideas and solutions. ✔ Solve complex problems creatively using design thinking methodologies. ✔ Apply design thinking principles to real-world challenges.
This short course is designed to enhance participants' effectiveness and confidence in minute-taking across various meeting types and processes. It covers best practices, including techniques for active listening, note-taking, and formatting.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) This course has supported learners in: ✔ Identifying the requirements of effective meetings. ✔ Understanding formal meeting procedures, including motions, amendments, and relevant legal issues. ✔ Identifying and using the tools, templates, and styles available for minute taking. ✔ Formulating agendas and preparing for meetings. ✔ Recording discussions and action points effectively. ✔ Recognising and addressing common challenges involved in minute-taking.
This short course is designed to provide middle managers with the knowledge and skills necessary to effectively manage health and safety in the workplace. The course covers key topics such as hazard identification, incident investigation, and emergency response planning.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Understand their legal responsibilities regarding health and safety in the workplace. ✔ Conduct risk assessments and implement strategies to mitigate hazards effectively. ✔ Demonstrate knowledge of hazard identification techniques. ✔ Conduct thorough incident investigations and implement appropriate corrective actions. ✔ Develop emergency response plans to ensure a safe working environment. ✔ Engage employees in health and safety practices and promote a culture of safety. ✔ Implement policies and procedures to ensure compliance with health and safety regulations.
This short course focuses on equipping senior managers with the knowledge and skills needed to effectively manage health and safety strategy.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Understand legislative responsibilities and effectively translate those responsibilities into Health and Safety strategies. ✔ Determine and manage critical risks at the organisational level. ✔ Empower teams to participate in Health and Safety processes. ✔ Understand work-related psychosocial risks and wellness programme implementation.
This short course is designed to enhance participants' writing skills to craft clear, concise, and compelling written communications for Ministers and Cabinet. The course covers key aspects of ministerial writing, including policy briefs, speeches, and media releases.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Review and understand Department of Prime Minister and Cabinet (DPMC) Cabinet paper requirements and the 'Quality Standards for written policy advice' ✔ Produce well written papers for Ministers and Cabinet that enable the development of robust policy. ✔ Draft effective briefings to Ministers, so that recommendations for action are clear. ✔ Communicate complex ideas and information in a clear and engaging manner. ✔ Engage stakeholders and the public effectively through written communications.
This short course provides participants with an understanding of the foundational principles of public policy. The course covers key concepts such as policy analysis, stakeholder engagement, and the role of evidence in policy development.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Understand the foundational principles of public policy. ✔ Describe the policy-making process, including agenda setting, formulation, implementation, and evaluation. ✔ Apply policy analysis techniques to evaluate policy options. ✔ Engage stakeholders effectively in the policy-making process. ✔ Utilise evidence-based approaches to inform policy decisions. ✔ Apply various policy models and frameworks to analyse and develop public policies.
This short course focuses on developing participants' skills in facilitating group discussions and meetings. The course covers key aspects of group facilitation, including effective communication, active listening, and conflict resolution.
Attendance of a 2 day in-person course. 15 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Design and structure meetings to achieve specific goals. ✔ Create a positive and inclusive environment for group activities. ✔ Manage group dynamics effectively. ✔ Resolve conflicts that arise during group activities. ✔ Guide discussions towards productive outcomes. ✔ Use effective communication techniques to engage group members. ✔ Apply active listening skills to understand and address group needs.
This short course is designed to enhance participants' ability to deliver engaging and impactful presentations. The course covers key aspects of effective presentations, including storytelling, visual aids, and audience interaction.
Attendance of a 2 day in-person course. 15 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Structure presentations effectively to deliver messages with clarity. ✔ Engage audiences through storytelling and effective use of visual aids. ✔ Interact with audiences to enhance understanding and retention of key messages. ✔ Present with confidence and manage questions from an audience. ✔ Handle questions effectively to ensure clarity and completeness of information presented.
This short course focuses on developing participants' emotional intelligence skills to enhance their ability to work effectively with others. The course covers key aspects of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Recognise and manage their own emotions effectively. ✔ Understand and influence the emotions of others in a positive way. ✔ Demonstrate self-awareness and self-regulation in their interactions with others. ✔ Show empathy and understanding towards the emotions of others. ✔ Apply practical strategies for building stronger relationships and improving teamwork. ✔ Use emotional intelligence skills in various professional contexts to enhance their effectiveness in working with others.
This short course focuses on developing participants' skills in handling difficult conversations effectively. The course covers key concepts such as active listening, empathy, and assertiveness.
Attendance of a 1 day in-person course. 6 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Prepare for and initiate hard conversations with confidence. ✔ Manage emotions during challenging conversations. ✔ Navigate through conflicts to achieve positive outcomes. ✔ Apply active listening techniques to understand others' perspectives. ✔ Demonstrate empathy and assertiveness in challenging conversations. ✔ Use practical strategies to manage difficult conversations in personal and professional settings.
This short course focuses on developing participants' ability to understand and analyse interrelationships within systems, recognize patterns of behavior, and leverage feedback loops to drive systemic change. The course covers key concepts such as system boundaries, mental models, and the impact of interventions on system behavior.
Attendance of a 2 day in-person course. 15 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Define system boundaries and understand their significance. ✔ Apply mental models to better understand system dynamics. ✔ Evaluate the impact of interventions on system behavior. ✔ Apply systems thinking to address complex challenges in various contexts, including organisations, communities, and society at large.
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This badge recognises completion of the one-day Modern Stakeholder Engagement course. The course focuses on developing practical capability to analyse stakeholders, plan effective engagement, and build trusted relationships that support successful outcomes.
7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Analyse stakeholders to understand their interests, influence, and expectations in a given context. ✔ Explain key principles of modern stakeholder engagement, including purpose, values, and relationship-based approaches. ✔ Apply structured tools and frameworks to map, prioritise, and plan stakeholder engagement. ✔ Apply practical strategies to build trust, manage interactions, and engage stakeholders effectively across the engagement cycle.
This short course is designed to provide budget holders with the knowledge and skills necessary to understand and interpret financial information. The course covers key concepts in finance and accounting, such as cash flow management, cost analysis, and financial decision-making.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) ✔ Understand basic accounting principles and financial statements. ✔ Interpret financial information to make informed business decisions. ✔ Develop and manage budgets effectively. ✔ Conduct financial analysis to assess the financial health of an organization. ✔ Manage cash flow effectively. ✔ Apply cost analysis techniques to improve financial performance. ✔ Communicate effectively with financial professionals.
Introduction to Accounting for Non-Accountants
This short course provides participants with a foundational understanding of accounting principles and practices. The course covers key aspects of accounting including recording financial transactions, preparing financial statements, and analysing financial performance.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Understand basic accounting principles and concepts. ✔ Identify and record financial transactions using appropriate accounting methods. ✔ Prepare basic financial statements, including the income statement and balance sheet. ✔ Analyse financial statements to assess the financial health of an organisation. ✔ Apply budgeting techniques to manage financial resources effectively. ✔ Interpret financial information to make informed business decisions. ✔ Communicate effectively with accounting professionals.
This short course focuses on developing participants' ability to influence and persuade others effectively. The course covers key concepts such as persuasion techniques, negotiation strategies, and handling objections.
Attendance of a 2 day in-person course. 15 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Understand different influencing styles and their impact. ✔ Build rapport with others to enhance their influencing effectiveness. ✔ Communicate persuasively using appropriate techniques. ✔ Use negotiation strategies to achieve mutually beneficial outcomes. ✔ Handle objections effectively during persuasive conversations. ✔ Apply influencing and persuasion skills in various contexts, such as business negotiations and sales presentations.
Negotiation Skills for Successful Outcomes
This short course is designed to help participants develop the skills to communicate persuasively and prepare for negotiations to achieve successful outcomes in a variety of contexts. The course covers key concepts in negotiation, including strategy development, bargaining techniques, and agreement implementation.
Attendance of a 2 day in-person course. 15 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Prepare effectively for negotiations. ✔ Adapt their negotiation approach to different contexts. ✔ Communicate persuasively to achieve their negotiation goals. ✔ Handle challenging negotiations with confidence. ✔ Manage conflicts and overcome obstacles during negotiations. ✔ Develop negotiation strategies to achieve successful outcomes. ✔Apply bargaining techniques to reach mutually beneficial agreements. ✔ Implement agreements reached through negotiation.
This short course is designed to equip participants with a comprehensive set of tools and techniques to enhance their training programs. The course covers key aspects of training, including instructional design, delivery methods, and evaluation techniques.
Attendance of a 2 half-day online course. 8 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Design effective training sessions using instructional design principles. ✔ Engage their learners through interactive and engaging activities. ✔ Assess learning outcomes to ensure training effectiveness. ✔ Deliver training sessions using a variety of delivery methods. ✔ Create interactive and engaging training materials, such as presentations and handouts. ✔ Apply evaluation techniques to assess the impact of training. ✔ Adapt training programs to meet the needs of different learners. ✔ Use technology to enhance training delivery.
The Art of Confident and Creative Communication
This short course focuses on developing participants' ability to deliver presentations with confidence and creativity. The course covers key aspects of presentation skills, including body language, voice projection, and visual aids.
Attendance of a 2 day in-person course. 13 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Deliver presentations with confidence. ✔ Overcome nerves and anxiety associated with public speaking. ✔ Structure presentations effectively to engage audiences. ✔ Use storytelling techniques to make presentations more engaging. ✔ Employ body language and voice projection to enhance presentation delivery. ✔ Utilize visual aids effectively to support key points. ✔ Use creativity to enhance the impact of their presentations. ✔ Leave a lasting impression on their audience.
Project Coordination Skills for Administrators
This short course aims to improve administrators' ability to coordinate projects effectively. The course covers key aspects of project coordination, such as communication, stakeholder management, and problem-solving.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Effectively organize and manage projects. ✔ Plan, schedule, and monitor project progress. ✔ Communicate effectively with project stakeholders. ✔ Manage project documentation and administrative tasks. ✔ Identify and resolve project issues and conflicts. ✔ Use project management tools and techniques to support project coordination. ✔ Ensure successful project outcomes through effective coordination and administration.
This interactive course built confidence to learn and pronounce Māori language correctly. and gain insight into key Māori cultural values, practices and beliefs to provide tools on how to engage appropriately with Māori.
By successfully completing this course, the participant learned how to: 1. Pronounce Māori words with confidence 2. Greet and acknowledge people in both formal and informal settings 3. Introduce themselves 4. Open and close meetings in Māori 5. Learn etiquette for engaging with Māori on a marae and in the workplace 6. Understand some fundamental aspects of Māori culture and society; historically and today The participant completed 6.5 hours of learning over a 1 day in-person course.
This highly interactive workshop takes an 'E tipu, e rea' dual worldview approach through the learning and teaching styles it draws from during the day. Case studies of best practice from organisations already implementing Te Tiriti helps to explore the why, what, how, who, and the where of TQ.
By successfully completing this course the participant learnt how to: 1. Develop TQ, Tiriti / Treaty literacy and intelligence. 2. Explore the role of Te Tiriti o Waitangi in Aotearoatanga, nation building. 3. Examine best practice in organisations which are already on their Treaty based organisational development journey. 4. Demonstrate knowledge of the role of cultural literacy in modern workplaces. 5. Synthesize principles of how to develop Gold Standard Treaty Partners. 6. Analyse the significance of lifestyles (access to language and culture) and life chances (access to power and opportunity) in TQ. The participant completed 8 hours of learning over a 1 day in-person course.
This course provides a historical account of Aotearoa New Zealand, the nature of Māori society and structure, and the lead up to and signing of the Treaty, including translation issues. In addition Treaty debates are analysed with a focus on the constitutional importance of the Treaty.
By successfully completing this course the participant learnt: 1. Pre-European settlement history of Aotearoa New Zealand, including the nature of traditional Māori society. 2. What the Treaty intended to achieve in 1840. 3. Significant events in the history of the Treaty from a Māori perspective. 4. Development since 1840 including relevant legislation, and events relating to Crown-Māori relationships. The participant completed 8 hours of learning over a 1 day in-person course.
This Māori language introductory course, introduces Māori language skills with a focus on office communication and Māori cultural concepts and protocols as they relate to the workplace.
By successfully completing this course the participant learnt to: 1. Pronounce Māori words correctly and with confidence. 2. Greet, acknowledge and farewell people in both informal and formal settings. 3. Introduce themselves with a simple mihimihi/pepeha that can be used at meetings, work events or for personal use. 4. Understand Māori cultural concepts as they influence the workplace. The participant completed 20 hours of learning and 10 hours of self-directed learning.
This interactive course further develops your understanding and knowledge of tikanga and te reo Māori. You will extend your sentence structures, vocabulary, and phrases to integrate into every day and work life, in both formal and informal settings. You will gain a richer knowledge of tikanga Māori and gain confidence in using te reo outside of the classroom. Learning activities focus on listening, speaking, reading, and writing te reo Māori.
By successfully completing this course the participant learnt to: 1. Acquire a new vocabulary and learn whakataukī (proverbs). 2. Increase your confidence in using te reo Māori. 3. Hold a short conversation in all settings and be able to ask and answer questions using descriptive, possessive, locative, and active sentences. 4. Confidently present your mihimihi and a short presentation on whānau (family) or mahi (work) using a variety of sentence structures. 5. Karakia to open and close meetings. The participant completed 20 hours of learning and 10 hours of self-directed learning.
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This course further develops proficiency in te reo Māori me ōna tikanga. You will acquire an appreciation for the language and a greater understanding of its grammar. The course is designed to develop your confidence and your ability to use te reo correctly in different contexts. Learning activities focus on extending listening, speaking, reading, and writing skills in te reo Māori.
By successfully completing this course the participant learnt to: 1. Confidently discuss and write about a range of topics in te reo Māori. 3. Utilise formal and informal structures. 4. Construct a short kōrero tuari (presentation) on a selected topic using a variety of vocabulary and sentence structures 5. Increase confidence in oral and spoken language proficiencies. The participant completed 20 hours of learning and 20 hours of self-directed learning.
This course teaches participants how to create and distribute quality content to bring in customers, and measure the effectiveness of those strategies and deliver the best return on your investment.
By successfully completing this course, the participant learned: 1. The importance of content and its role in lead generation. 2. To attract more visitors and converting more leads and customers. 3. About Forms, calls to action and landing pages. 4. The measurement and evaluation of campaign analytics. The participant completed 7.5 hours of learning over a 1 day in-person course.
Contemporary Secondary Teaching Approaches for Aotearoa New Zealand
This micro-credential course focuses on effective pedagogical approaches for secondary school teachers.
Teachers who pass this micro-credential will have learned about : Gender, cultural and neurodivergent identity Trauma informed approaches UDL and class differentiation Restorative practices Inquiry learning Collaborative learning Connected curriculum Effective pre-assessment Feedback and feedforward Planning for depth and complexity AI learning opportunities and challenges Participant has completed 50hrs of learning including a workshop, webinars and self-paced online learning. This micro-credential is NZQA Level 8 and 5 credits.
Removing Bad Behaviour Through Good Leadership
This course shows how leaders can identify and mitigate the risk that dysfunction brings to organisations.
By successfully completing this course, the participant learned to: 1. Understand what does ‘good’ look like – what is ‘bad’? 2. Understand how good leadership can drive high performance and how bad leadership encourages dysfunction. 3. Identify a leadership approach developed to drive performance, teamwork, and positive behaviour. 4. Discover that leadership is vested not only in the formal leader but also within the team. The participant completed 7.5 hours of learning over a 1 day in-person course.
Using Data: Discovery, analysis, visualisation and decision-making
This course will provide an overview of the modern data landscape. Participants will build their capacity to use data to inform their decisions and to drive their organisation’s strategies, tactics and operations as well as gaining a better understanding of how to manage and interact with people who manage data directly.
By successfully completing this course, the participant learned to: 1. Identify situations in which data can help improve decision making, aid operations, or assess effectiveness. 2. Determine what type(s) of data will be most useful in particular situations. 3. Use different approaches for interrogating and manipulating data and what types of data and problems each is best suited to. 3. Find the most accurate and compelling way to visualise results of data analysis. 4. Develop the skills needed to assess the trustworthiness of conclusions drawn from data. The participant completed 13 hours of learning over a 2 day in-person course.
The Art of Confident and Creative Communication Masterclass
This masterclass focuses on enhancing participants' ability to deliver presentations with heightened confidence and creativity. The masterclass builds on participant's foundational skills and introduces advanced techniques to elevate presentation impact.
Attendance of a half day in-person course. 4 hours towards Continuing Professional Development (CPD) This masterclass has supported learners to: ✔ Recognise the power of their own personal speaking style for maximum impact. ✔ Use creative techniques to leave a lasting impression. ✔ Find a creative balance between spontaneity and creativity. ✔ Speak with power and authority in delivering a message. ✔ Use advanced storytelling to create impactful and meaningful deliveries. ✔ Find novel ways of dealing with difficult questions or responding to unexpected challenges. ✔ Structure a message to keep the audience enthralled. ✔ Tap into their passion to excite and energise the audience.
Essential Skills for Administrative Professionals
This course is designed to empower administrative professionals by providing tools and techniques to enhance their effectiveness and confidence in supporting business processes. The course centres on empowering administrative professionals to make a difference in their organisation, develop the skills to prepare for and support business processes, review their own performance, and work effectively as essential members of the team.
Attendance of a 1 day in-person course. 7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Recognise and overcome common challenges in administrative roles. ✔ Apply best practices in meeting management, business documentation, and record management. ✔ Use planning, organisation, time, and priority management techniques effectively. ✔ Demonstrate understanding and application of emotional Intelligence, including communication and assertiveness skills. ✔ Contribute effectively as essential team members by understanding team dynamics and collaboration. ✔ Enhance their value and recognition as skilled administrative professionals within their organisation.
Three 90 minute webinars: Introduction to Autism in the Classroom Setting - Understanding what it means to have a diagnosis of autism and how this may present in the classroom setting. Autism Tips and Tricks - Understanding how to incorporate a range of strategies into classrooms to provide a more inclusive and autism-friendly environment. Autism Using Visuals to Enhance Learning - How to use visuals for autistic students and integrating them into the everyday classroom environment.
Attendance and participation at all 3 webinars.
Supporting Student Success in Mathematics Learning
This micro-credential course supports teachers to learn powerful mathematics teaching strategies and develop their confidence to teach mathematics effectively to students from Year 4 to 10.
Advanced technical or theoretical knowledge in a discipline or practice, involving a critical understanding of the key principles.
Learners who pass this micro-credential should be able to: • Support students with diverse mathematics learning needs to recognise and move away from mathematical misunderstandings and misconceptions to ensure effective mathematical strategies and understandings • Develop understanding and capability with fractions, decimals, percentages, and proportional thinking. Participant has completed 50 hours of learning including webinars and self-paced online modules and related assessments. This micro-credential is NZQA Level 8 and 5 credits.
This 10-point micro-credential consists of three stand-alone courses/modules of Te reo Māori. It is comprised of 60 hours face to face learning and 40 hours self-directed learning. On completion participants are able to: • Apply the correct pronunciation of Te reo Māori in both professional and personal context • Communicate aspects of day-to-day mahi, whānau and personal interests in te reo Māori • Construct a short kōrero tuari (presentation) on a selected topic using vocabulary and sentence structures learned in the course.• Understand the concepts of tikanga Māori as they relate to the workplace.
Participants have been formally assessed and have: 1. Developed and delivered with confidence an individual mihimihi with correct pronunciation. 2. Developed and delivered a kauhau (speech) demonstrating a range of sentence structures in te reo equivalent up to 300 words. 3. Written and presented a kōrero on a topic of choice utilising formal and informal grammatical sentence structures in te reo Māori. This micro-credential is NZQA Level 5.
Understanding and Managing Unconscious Bias
This course focuses on developing an understanding of the neuroscience principles of unconscious bias and how to apply these to real-world situations.
By successfully completing this course, the participant learned to: 1. Develop their awareness of the neuroscience of Unconscious Bias. 2. Recognise bias within themselves, in others, and in organisations. 3. Recognise the impact of bias on inclusion. 4. Empower them to manage their own bias and learn how to assist others to identify and manage their own biases. The participant completed 7.5 hours of learning over a 1 day in-person course.
Participants spend 13 weeks in New Zealand studying at the English Language Institute at Victoria University of Wellington and then complete a workplace project once they are back in their home country. They then present their project at a four-day Hui held in Southeast Asia. At the end of the programme participants should be able to: • Understand and use different patterns and conventions of English. These include turn-taking, cohesive devices and organisational patterns, for written and spoken workplace communication and conveying the course theme. • Demonstrate critical thinking, for example, interpreting, analysing, integrating, and evaluating complex ideas, in different types of written and spoken English. • Demonstrate fluency in using English. For example, giving formal talks, discussing the course theme, and writing emails and reports. • Identify and use a range of vocabulary items and grammatical constructions in both written and spoken workplace communication and related to the course theme. • Identify and use pronunciation features to support meaning and intelligibility around the course theme and in spoken workplace communication. • Demonstrate knowledge, skills, and strategies for improving English independently. • Demonstrate knowledge relevant to the course theme. • Show awareness of cross-cultural differences in professional and social communication. • Demonstrate knowledge of New Zealand’s culture, society, government, and government policies in areas related to the course theme. The programme is delivered by Kāpuhipuhi Wellington Uni‑Professional and the English Language Institute at Te Herenga Waka — Victoria University of Wellington on behalf of the New Zealand Ministry of Foreign Affairs and Trade.
In this half day interactive workshop participants have walked through a timeline of events in New Zealand history which focused on the relationship between Māori and the Crown to understand the impact legislation has had on Māori
Participants have learnt: 1. To look at history of Aotearoa through a Māori lens 2. To dive deeper into events of New Zealand and recognise the impact these events had on Māori 3. How individuals might act to improve Māori outcomes.
Driving People Performance: Essential People Management Skills
Driving People Performance: Essential People Management Skills badge image
This course supports emerging and established people managers to build essential management skills and lead high-performing teams. It combines practical strategies for managing individuals with insights into effective team leadership, communication, motivation, and conflict resolution.
Attendance of a 1-day in-person course. 7.5 hours towards Continuing Professional Development (CPD). This course has supported learners to: ✔ Strengthen essential people management skills to support and grow team members. ✔ Apply communication strategies and conflict resolution techniques to foster collaboration. ✔ Identify and build on individual and team strengths to lift performance. ✔ Use core people management tools and techniques such as motivation, delegation, and feedback. ✔ Create a positive work environment that supports engagement and high performance. ✔ Build their own management approach with confidence and clarity.
Effective Use of Data and Analytics for Organisations
This course will improve participants ability to use data effectively within their organisation whether they are mainly a consumer of data outputs produced by others or are directly involved with their creation. It covers how data and analytics can be used to inform decisions, and how legal, ethical, and cultural considerations affect what can and should be done with data. The course covers commonly used analytical techniques, including exercises to provide hands-on practice implementing those techniques in Excel and a lot of discussion about which techniques are appropriate in which situations.
By successfully completing this course, the participant learned to: 1. Understand how data and analytics can enhance human decision making in organisations. 2. Understand why organisational, legal, ethical, and cultural considerations shape what can and should be done with data and analytics. 3. Identify what types of data there are and how data needs to be prepared for analysis. 4. Understand how to implement basic analytical techniques in Excel. 5. Understand how to communicate analytical results based on your audience and objectives. 6. Identify what some of the most common organisational use cases for analytics are. 7. Understand how to effectively communicate analytical results. 8. Understand how things such as AI may affect how analytics are implemented and used in organisations in the future. The participant completed 12 hours of learning over a eight 90 minute online sessions.
In this course participants will learn how to engage their teams, identify key areas for AI integration, and ensure alignment with their organisation’s mission and values.
By successfully completing this course, the participant learned to: 1. Develop a clear understanding of AI’s potential to enhance human capability and organisational effectiveness. 2. Build confidence in their ability to lead their organisation’s engagement with AI, starting from where they are. 3. Create practical strategies for introducing AI in ways that align with their organisation’s context and values. 4. Discover approaches for engaging their people in learning and experimentation with AI. 5. Design their first steps forward, building on existing strengths. The participant completed 7.5 hours of learning over a 1 day in-person course.
This course helps participants develop effective ways of working with LLMs (Large Language Models) to strengthen their thinking, deepen their analysis, and transform their professional practice.
By successfully completing this course, the participant learned to: 1. Understand how LLMs can strengthen different aspects of performance. 2. Use AI effectively for productivity, quality, and capability improvement. 3. Understand and apply three core interaction styles and learn when and how to use each style for best results. 4. Develop confidence in getting quality outputs consistently. 5. Understand how to combine human and AI capabilities effectively. 6. Apply these tools effectively to complex professional challenges. The participant completed 7.5 hours of learning over a 1 day in-person course.
The New Zealand English Language Training for Officials (NZELTO) programme is part of the New Zealand Ministry of Foreign Affairs and Trade (MFAT) Manaaki Scholarships programme. The overarching goals of the programme are to support sustainable economic development in participating nations through improved use of English for international communication and to facilitate and contribute to enduring cooperation, economic and people-to-people ties between New Zealand and Cambodia, Lao PDR, Indonesia, Mongolia, Timor-Leste, and Viet Nam.
Participants spend 13 weeks in New Zealand studying at the English Language Institute at Victoria University of Wellington and then complete a workplace project once they are back in their home country. At the end of the programme participants should be able to: • Understand and use different patterns and conventions of English. These include turn-taking, cohesive devices and organisational patterns, for written and spoken workplace communication and conveying the course theme. • Demonstrate critical thinking, for example, interpreting, analysing, integrating, and evaluating complex ideas, in different types of written and spoken English. • Demonstrate fluency in using English. For example, giving formal talks, discussing the course theme, and writing emails and reports. • Identify and use a range of vocabulary items and grammatical constructions in both written and spoken workplace communication and related to the course theme. • Identify and use pronunciation features to support meaning and intelligibility around the course theme and in spoken workplace communication. • Demonstrate knowledge, skills, and strategies for improving English independently. • Demonstrate knowledge relevant to the course theme. • Show awareness of cross-cultural differences in professional and social communication. • Demonstrate knowledge of New Zealand’s culture, society, government, and government policies in areas related to the course theme. The programme is delivered by Kāpuhipuhi Wellington Uni‑Professional and the English Language Institute at Te Herenga Waka — Victoria University of Wellington on behalf of the New Zealand Ministry of Foreign Affairs and Trade.
The New Zealand English Language Training for Officials (NZELTO) programme is part of the New Zealand Ministry of Foreign Affairs and Trade (MFAT) Manaaki Scholarships programme. The overarching goals of the programme are to support sustainable economic development in participating nations through improved use of English for international communication and to facilitate and contribute to enduring cooperation, economic and people-to-people ties between New Zealand and 23 African nations.
Participants spend 10 weeks in New Zealand studying at the English Language Institute at Victoria University of Wellington. At the end of the programme participants should be able to: • Understand and use different patterns and conventions of English for written and spoken workplace communication. • Demonstrate critical thinking, for example, interpreting, analysing, integrating, and evaluating complex ideas, in different types of written and spoken English. • Demonstrate fluency in using English. For example, giving formal talks, discussing the course theme, and writing emails and reports. • Identify and use a range of vocabulary items and grammatical constructions in both written and spoken workplace communication. • Identify and use pronunciation features to support meaning and intelligibility in spoken workplace communication. • Demonstrate knowledge, skills, and strategies for improving English independently. • Show awareness of cross-cultural differences in professional and social communication. • Demonstrate knowledge of New Zealand’s culture, society, government and government policies The programme is delivered by Kāpuhipuhi Wellington Uni‑Professional and the English Language Institute at Te Herenga Waka — Victoria University of Wellington on behalf of the New Zealand Ministry of Foreign Affairs and Trade.
Responsible Data & AI Use for Organisations
This course equips participants with practical frameworks to align data and AI initiatives with organisational strategy, risk management, and return on investment.
By successfully completing this programme, the participant has learned to: 1. Develop a strategic understanding of data and AI governance to align initiatives with organisational goals. 2. Apply practical frameworks to strengthen oversight and ensure responsible, accountable data use. 3. Align data and AI efforts with organisational strategy, risk management, and ROI. 4. Explore governance models, tools, and technologies that support ethical and effective data practices. 5. Strengthen your ability to engage boards and senior stakeholders in data and AI oversight. 6. Identify and address common challenges in implementing data and AI governance across teams. 7. Evaluate existing organisational policies and processes and identify areas for improvement. 8. Design or refine a data governance approach that positions data as a trusted, strategic asset. The participant completed 7.5 hours of learning over a 1 day in-person programme.
This course explores the foundations of bias, including why it occurs, how it manifests, and the impact it has on interactions among diverse groups. Designed to build knowledge, skills, and awareness, it supports participants in recognising and managing bias in both personal and professional settings.
By successfully completing this programme, the participant has learned to: 1. Understand key concepts related to unconscious bias and how it influences behaviour and decision-making. 2. How the brain produces bias and how this can lead to stereotyping, discrimination, and prejudice. 3. Explore the role of diversity and how we group and categorise people in ways that shape interactions. 4. Reflect on personal, interpersonal, and organisational biases and their potential impacts. 5. Recognise how unconscious bias affects inclusion and learn strategies to minimise its negative effects. 6. Develop awareness of the neuroscience behind bias and how it influences engagement with diverse groups. 7. Assess real-world scenarios to identify bias and determine appropriate, bias-aware responses. 8. Strengthen your ability to foster more inclusive, equitable relationships in both personal and professional contexts. The participant completed 3 hours of learning over a half-day online session.
This course is designed to equip participants with the skills and strategies needed to address bias in meaningful and practical ways.
By successfully completing this programme, the participant has learned to: 1. Define different types of unconscious bias and understand how cognitive processes shape biased reasoning. 2. Explore the social and psychological influences that contribute to various forms of bias and their consequences. 3. Understand the systemic impacts of unconscious bias and reflect on its effects in personal and professional settings. 4. Manage and mitigate bias in leadership, decision-making, and everyday interactions. 5. Describe techniques for addressing microaggressions and biased behaviours across diverse contexts. 6. Strengthen your ability to recognise and interrupt bias in real-time situations. 7. Develop and propose a personalised action plan to address real-world issues of unconscious bias. The participant completed 6 hours of learning over two half-day online sessions.
This course introduces participants to the essential concepts and practices of intercultural awareness to help them navigate diverse environments with greater confidence and sensitivity.
By successfully completing this programme, the participant has learned to: 1. Define key concepts of culture and intercultural competency to build a shared understanding for cross-cultural engagement. 2. Explore how culture shapes identity, behaviour, and communication across personal, organisational, and national contexts. 3. Reflect on and analyse your own cultural background, values, biases, and assumptions to increase self-awareness. 4. Understand the importance of cultural awareness, humility, and sensitivity for working effectively in diverse environments. 5. Apply diversity, equity, and inclusion (DEI) strategies appropriately across different cultural contexts. 6. Strengthen your ability to assess cultural values and adapt your communication style to suit varying audiences. 7. Engage with real-world case studies to apply intercultural principles in practical, relevant situations. 8. Evaluate everyday scenarios to identify appropriate and effective intercultural responses. The participant completed 3 hours of learning over a half-day online session.
This course enhances participants’ ability to engage effectively across cultures. It equips individuals with advanced skills and insights to promote inclusivity and mutual respect in both professional and personal settings.
By successfully completing this programme, the participant has learned to: 1. Develop advanced cultural intelligence to navigate complex cross-cultural interactions effectively. 2. Strengthen your ability to foster inclusivity and mutual respect in diverse environments. 3. About a variety of theories and frameworks for understanding cultural dynamics and their implications. 4. Explore techniques for managing and resolving intercultural conflicts and leading diverse teams. 5. Apply cultural frameworks and models to analyse and resolve intercultural challenges. 6. Develop case studies and action plans to address real-world intercultural issues, applying your knowledge and skills. 7. Enhance communication strategies to connect and collaborate effectively with people from diverse cultural backgrounds. 8. Create tailored action plans to implement intercultural competencies and drive cultural transformation within your organisation. The participant completed 6 hours of learning over two half-day online session.
This course shows how modern AI tools can simplify and speed up the process of streamlining qualitative analysis and turning written feedback into meaningful insights.
By successfully completing this course, the participant learned to: 1. Understand how qualitative data can be categorised for different analysis and reporting purposes. 2. Use publicly available AI tools to code open-text responses efficiently. 3. Apply AI tools to identify underlying themes and insights that may not be immediately visible. 4. Use AI to summarise and structure qualitative findings into usable, reference-ready formats. 5. Export and format analysis results in ways that support integration with quantitative data. 6. Build confidence using AI tools without needing technical or programming expertise. 7. Enhance their ability to analyse large volumes of text with greater speed and consistency. The participant completed 4 hours of learning over a half-day course.
Peer-Leadership in the Global Enterprise Experience
This micro-credential develops capability to be an effective peer-leader in a global virtual team. The micro-credential provides theory, and the experience of peer-leading in a cross-cultural team that is developing a social enterprise proposal in the Global Enterprise Experience. This micro-credential is NZQA Level 6 and 8 credits.
Has specialised technical or theoretical knowledge in a field of work or study and understands the underpinning concepts and key principles
Learners who pass this micro-credential should be able to: 1. Display the key attributes and skills of an effective peer-leader 2. Apply creative problem-solving approaches to support team creativity 3. Develop a quality business concept proposal that addresses an SDG using limited capital 4. Effective written and verbal communication to influence others.
Empowering Algebra Teaching: strategies for motivation, engagement and success
A micro-credential course to support successful algebra teaching and learning for anyone working with students in Years 4 to 10.
Learners who pass this micro-credential should be able to: • Use evidence-based teaching practices to support conceptual understanding and fluency in algebra. • Use evidence-based strategies to motivate mathematics learners in non-streamed classes. • Use effective ways of teaching algebraic ideas, tools, thinking, and generalization to build students’ capabilities. • Understand common errors and misunderstandings in algebra and ways to avoid and address these to ensure effective algebra strategies and knowledge. Participant has completed 50 hours of learning including webinars and self-paced online modules and related assessments. This micro-credential is NZQA Level 8 and 5 credits.
This badge recognises completion of the one-day Crafting Great Analysis course. The course focuses on strengthening analytical thinking and the structured development of high-quality advice in complex public sector environments.
6 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain the principles of effective problem definition and the role of evidence in analysis. ✔ Analyse problems to identify solution options and select appropriate criteria for analysis. ✔ Apply a multicriteria analysis framework to assess options, outcomes, trade-offs, and risks.
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This badge recognises completion of the one-day Evidence for Better Decisions course. The course explores how evidence can be used effectively to inform analysis, advice, and decision-making in complex organisational environments.
6 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain the types of evidence that are useful for policy decision-making. ✔ Analyse evidence to assess its suitability for policy decision-making. ✔ Apply structured approaches to use evidence to support policy development and inform funding or investment decisions.
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This badge recognises completion of the Public Sector Professional Masterclass. The course provides a practical overview of how the public sector operates, with a focus on building confidence to navigate systems, processes, and expectations in a government context.
6 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain the components and use of an intervention logic model in policy development. ✔ Analyse policy problems to identify assumptions, risks, and appropriate responses. ✔ Apply structured approaches to develop advice and respond to changing priorities in a public sector context. ✔ Apply practical approaches to formulate free, frank, and well-framed policy advice.
This badge recognises completion of the one-day Quality Assurance course. The course focuses on building practical capability in applying quality assurance principles, tools, and processes to support consistent, reliable outcomes in a workplace context.
6 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Analyse written work to assess quality and identify areas for improvement through peer review. ✔ Apply proofreading techniques to identify errors and improve clarity and accuracy in written work. ✔ Apply practical techniques to give clear, constructive, and actionable feedback. ✔ Apply strategies to receive feedback openly and respond in a constructive and actionable way.
This badge recognises completion of the one-day Writing Well for Decisions course. The course focuses on strengthening participants’ ability to develop clear, concise, and well-structured written advice that supports effective decision-making.
6 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Analyse written content to improve clarity, structure, and use of plain language. ✔ Apply structured writing techniques to select and organise content for a specific audience. ✔ Apply structured writing techniques, including summaries, subheadings, and paragraphing, to present clear and coherent advice.
This badge recognises completion of the one-day Government in Practice course. The course focuses on how government systems, processes, and roles operate in practice, and how public sector professionals can work effectively within them.
6 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔Explain how decision-making processes in government operate in practice. ✔ Analyse the purpose and use of different products for providing advice. ✔ Apply an understanding of the policy professional role to support government decision-making.
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This badge recognises completion of the one-day Introduction to Social Investment course. The course introduces the principles of social investment and how data, evidence, and long-term outcomes are used to inform decision-making in public sector contexts.
6 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain the principles of social investment ✔ Apply social investment concepts to assess policy options and inform decision-making.
This badge recognises completion of the one-day What Makes a Great A3 course. The course focuses on developing the skills to structure, analyse, and communicate problems and recommendations clearly using the A3 methodology.
6 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain when an A3 is an appropriate format for communicating problems and recommendations. ✔ Apply storytelling techniques to communicate problems, analysis, and recommendations effectively using an A3. ✔ Apply basic design principles to structure and present an A3 clearly using PowerPoint.
Using CBAx to Generate Social Return on Investment
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This badge recognises completion of the one-day Using CBAx to Generate Social Return on Investment course. The course focuses on applying the CBAx tool to support cost-benefit analysis and understand social return on investment in a public sector context.
2 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain the concept of social return on investment and the information required to complete an analysis. ✔ Analyse the inputs, assumptions, and outputs of the Treasury’s CBAx tool to understand how social return on investment is generated. ✔ Apply social return on investment concepts to develop and interpret an analysis in a structured scenario.
Human-Centred Design Fundamentals in an AI world
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This badge recognises completion of the two-day Human-Centred Design Fundamentals course. The course introduces participants to the principles, methods, and mindset of human-centred design, with a focus on understanding user needs and developing practical, insight-led solutions.
17 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain the principles, process, and mindset of human-centred design and their application in organisational contexts. ✔ Apply design research methods to gather insights into user needs, behaviours, and experiences. ✔ Analyse research findings to identify key themes, patterns, and opportunity areas. ✔ Develop and communicate early-stage ideas or concepts in response to identified user needs. ✔ Apply human-centred design approaches and supporting tools, including emerging AI tools where appropriate, to structure problem-solving and improve outcomes in a workplace context.
This badge recognises completion of the one-day Working with Ambiguity course. The course focuses on building confidence and practical strategies for navigating uncertainty, making sense of incomplete information, and progressing work in complex environments.
7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain the nature of ambiguity and its impact on decision-making and work in complex environments. ✔ Analyse ambiguous situations to identify key variables, assumptions, and areas of uncertainty. ✔ Apply practical strategies to structure thinking, manage uncertainty, and move work forward. ✔ Apply approaches to communicate clearly and make progress when information is incomplete or evolving.
This badge recognises completion of the one-day Transforming Meetings course. The course focuses on improving the effectiveness of meetings through better structure, facilitation, and participant engagement.
7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain the key principles of effective meetings, including purpose, structure, and participant roles. ✔ Analyse current meeting practices to identify inefficiencies, risks, and opportunities for improvement. ✔ Apply practical techniques to plan, facilitate, and manage meetings more effectively. ✔ Evaluate meeting outcomes to improve clarity, engagement, and decision-making.
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This badge recognises completion of the one-day Giving and Receiving Feedback course. The course focuses on building practical skills to give, receive, and respond to feedback in a way that supports performance, learning, and professional relationships.
7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain the purpose and principles of effective feedback, including clarity, intent, and timing. ✔ Analyse feedback interactions to identify what supports or limits their effectiveness. ✔ Apply practical techniques to give clear, constructive, and actionable feedback. ✔ Apply strategies to receive feedback openly and respond in a way that supports learning and improvement.
This badge recognises completion of the one-day Financial Statement Analysis course. The course focuses on developing the skills to interpret financial statements and use financial information to support analysis and decision-making.
3.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain the purpose and structure of key financial statements, including the income statement, balance sheet, and cash flow statement. ✔ Analyse financial statements to identify trends, relationships, and indicators of organisational performance. ✔ Evaluate financial information to assess performance, risks, and areas of concern. ✔ Apply financial analysis techniques to interpret data and support informed decision-making.
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This badge recognises completion of the one-day Finance Fundamentals for Budget Holders course. The course focuses on building practical financial capability to manage budgets, understand financial information, and support effective decision-making.
3.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain key financial concepts, including budgeting, forecasting, and financial reporting in a workplace context. ✔ Analyse financial information to understand budget performance, variances, and cost drivers. ✔ Evaluate financial position and risks to support informed decision-making. ✔ Apply financial principles and tools to manage budgets and make sound financial decisions.
This badge recognises completion of the one-day Finance Fundamentals course. The course introduces key financial concepts and builds confidence in understanding financial information used in organisational contexts.
3.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain key financial concepts and terminology, including revenue, expenses, and financial performance. ✔ Describe the purpose and structure of core financial statements. ✔ Analyse basic financial information to understand performance and trends. ✔ Apply foundational financial concepts to interpret financial information in a workplace context.
Communicating for Everyone: Building a Neuro-Inclusive Workplace
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This badge recognises completion of the one-day Communicating for Everyone: Building a Neuro-Inclusive Workplace course. The course focuses on developing practical communication approaches that support neurodiversity and improve clarity, inclusion, and performance across teams.
7.5 hours towards Continuing Professional Development (CPD) This course has supported learners to: ✔ Explain key concepts of neurodiversity and how different communication needs and preferences impact workplace interactions. ✔ Analyse workplace communication practices to identify barriers, assumptions, and sources of confusion or friction. ✔ Apply practical strategies to make communication clearer, more explicit, and accessible for a wider range of thinking styles. ✔ Apply approaches to structure meetings, feedback, and workflows in ways that support inclusive and effective team performance.
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This micro credential develops professional knowledge and capability across three key areas of effective local governance: governance and management boundaries, legal and ethical responsibilities (including Te Tiriti o Waitangi obligations), and leadership in practice. Together, these areas equip elected members to exercise sound judgement, act with integrity, and confidently carry out their role within the complex operating environment of local government.
Elected members are responsible for making decisions in a fast-changing environment, often with competing community expectations and financial pressures. Good governance requires clear thinking, sound judgement and a strong focus on long-term outcomes for communities.
Building trusted partnerships with local hapū and iwi requires knowledge, confidence and the ability to engage respectfully and constructively. This part of the framework supports elected members to strengthen those skills and relationships.
Governance advisory offers professional advice to organizations for establishing, executing, and sustaining efficient governance systems and procedures for decision-making and supervision.
Risk governance refers to the systematic and strategic approach used by organizations to identify, assess, manage, and monitor risks for informed decision-making.
Risk management is a systematic approach to recognizing, evaluating, and reducing threats to an organization's goals, with the aim of maintaining stable operations.
Government Operations refers to the management and execution of government functions to efficiently meet the needs of citizens and stakeholders.
State and Local Government Industry is understanding the organization, activities, and relationships of state and local government bodies, including their duties and engagement with the public.
By being awarded this badge, the learner has achieved the following learning objectives through engaging with content, activities, and assessment in this course: - Analyse the distinction between governance and management in local government and justify appropriate governance responses. - Critically reflect on the impact of core legal, ethical, and Te Tiriti o Waitangi obligations of elected members. - Evaluate the functions and boundaries of local government and demonstrate strategies for working productively across the sector. - Reflect critically on governance practice as an elected member and identify priority areas for development in line with principles of good governance and partnership. To successfully complete assessment within this course, learners engage with curated microlearning, analysis of authentic council scenarios, facilitated discussion with experts and peers, and structured reflection. Through this process, the learner strengthened their ability to analyse issues, evaluate options, justify decisions within legal and ethical frameworks, and work constructively across the various role-boundaries of local government.
Assessment is portfolio-based and focussed on real-world practice. Learners apply concepts within their own council context, reflecting on meeting practice, decision-making boundaries and conflicts of interest, and critically evaluating how their governance and leadership behaviours influence council effectiveness, community trust, and partnership with Māori. A portfolio of professional practice is the primary assessment method and tool for each course and will produce a career portfolio for learners once they have completed each course within this micro-credential series.
For this course, the output was practice portfolio entries, 2100 words or equivalent in total. These entries were moderated and graded by local government mentors.
Written responses and artefacts to demonstrate competence.
Rubric-based assessment of work samples.